Terms & Conditions

1. Introduction

Welcome to the Faforlife online shopping website ("www.faforlife.co.za"). By accessing and using this Site, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. General Terms

• Eligibility: You must be at least 18 years old or have the legal capacity to form a binding contract under applicable law to use this Site.
• Account Registration: To make a purchase or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password.
• Account Information: You agree to provide accurate, complete, and current information during registration and to keep it updated.

3. Products and Services

• Product Availability: Faforlife strives to ensure that the products displayed on the Site are available for purchase, but we cannot guarantee availability. Products may be discontinued or out of stock.
• Pricing: All prices are listed in the applicable currency and may include taxes, shipping, or handling fees, unless otherwise stated. Prices may be subject to change without notice.
• Descriptions and Images: We make every effort to ensure that product descriptions, images, and other information are accurate. However, we do not guarantee that the content on the Site is error-free, complete, or current.

4. Orders and Payment

• Order Placement: By placing an order on the Site, you are making an offer to purchase the product(s) listed in your order.
• Payment: All payments must be made through the available payment options on the Site. Payment must be completed before orders are processed and shipped.
• Order Confirmation: You will receive an email confirming the receipt of your order. This confirmation does not constitute an acceptance of your order. Acceptance occurs when we dispatch the product.

5. Shipping and Delivery

• Shipping Times: We aim to process and ship orders within the time frame specified during checkout. Shipping times may vary depending on the delivery location and product availability.
• Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method and delivery location.
• Risk of Loss: The risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

• Return Policy: You may return products within a specified time frame (e.g., 14 days) after receiving your order, provided the products are unused, in original packaging, and in resellable condition.
• Refunds: Refunds will be processed to the original payment method within a reasonable time after the returned product is received. Shipping fees may not be refundable.
• Exclusions: Certain products may be non-returnable for hygiene or other reasons, as specified during the checkout process.

7. User Conduct

You agree not to use the Site for any unlawful or prohibited activity, including but not limited to:

• Engaging in fraudulent activity
• Impersonating another person or entity
• Uploading harmful or malicious software
• Disrupting the operation of the Site

8. Privacy and Data Protection

We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

9. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Faforlife or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without prior written permission.

10. Disclaimers and Limitation of Liability

• No Warranty: The Site and all products are provided "as is" and without warranty of any kind, either express or implied.
• Limitation of Liability: To the fullest extent permitted by law, Faforlife will not be liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use the Site or products purchased from the Site.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [your jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [your location], depending on the applicable law.

12. Modifications

Faforlife reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and the revised Terms will be effective immediately upon publication. It is your responsibility to review these Terms periodically.

13. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

• Email: support@faforlife.co.za
• Phone: [Your Contact Number]
• Address: [Your Company Address]

Conclusion

By using the Faforlife website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.